VIP Meet and Greet service at Mexico City MEX airport

We provide VIP Meet and Greet service on arrivals, departures and connecting flights. Our greeter will assist you every step of the way during your jorney through the airport. Our service is available to all passengers, on any airline and in any ticket class.

  • Mexico City MEX airport VIP Arrival service

  • Upon landing at Mexico City MEX a personal VIP agent will meet you at the gate of arrival, escort you through passport control and assist with luggage to your pre-arranged means of transport.

  • Mexico City MEX airport VIP Departure service

  • Our professional greeter will escort you from a curbside to the departure gate, assist with luggage drop off and fast track security passes. Then you will be escorted to a VIP lounge or the departure gate to pre-board the flight. Book VIP Meet and Greet service and get priority access through the entire airport!

  • Mexico City MEX airport VIP Connection service

  • Our professional agent will expedite you from the gate of arrival to your connecting flight without having to queue in lines. You will be fast tracked through passport control and security checkpoints. Then you will be escorted to the airline VIP lounge or the gate for pre-boarding.

  • Mexico City MEX airport baggage assistance

  • Our agent will ensure careful and thorough airport baggage assistance for VIP clients, families or passengers with special needs, elderly or first time flyers from drop off to pick up to pre-arranged transportation ensuring a smooth and worry airport experience.

  • Mexico City MEX airport special assistance

  • Our professional and dedicated agents will ensure secure and priority basis airport assistance for elderly or seniors, mothers and minors, first time flyers and non-English speakers, disabled or visually impaired passengers with the utmost care.

Representatives are available 24/7. If you have any questions please call +1 855.575.9847 or contact us by Email

MEXICO CITY MEX AIRPORT VIP SERVICES REVIEWS

15.07.2022
The first time I sued them I found them on the internet and had 30 mins advance notice. Universal saved the day and started my boss's trip off on a great foot. I now use them whenever I can and am very happy I just happened to click on their name when I had an emergency!
05.08.2022
31.10.2022
I had never used a VIP service such as this, but had a situation recently where my daughter was in a foreign country, didn’t speak the language, had an injury, needed to leave asap, and had to navigate through multiple terminals, baggage claim, customs, and getting to the correct gate. I hired Universal Sky Services (within 48 hours of her flight) and it was the best $400 I could have spent. While the gentleman that met my daughter didn’t speak much English, they were able to communicate and she knew he was a kind, thoughtful person. Everything was smooth until they got to customs and there was an issue because she had entered the country with her school group, but was leaving earlier than her documentation showed and was not with her group. The Sky Services agent was invaluable when it seemed like customs was not going to let her leave. He was able to help keep my daughter calm, and eventually, after several tense minutes, was able to speak to someone and help them understand her unique and pressing circumstance. I cannot thank this Universal Sky Services agent enough for assisting in such a stressful situation. I will now use this service for my own travel, and will recommend to anyone that asks.
"Booked their services at the last minute and they really came thought for us. Very efficient and quick service. Would definitely book again. "

Mexico City MEX airport local time and weather

MEXICO CITY

LOCAL TIME

MEXICO CITY WEATHER

FREQUENTLY ASKED QUESTIONS

  • What is VIP Airport Meet & Greet service?

  • VIP Meet & Greet Service at Mexico City MEX Airport is a personal service performed by a dedicated airport agent that meets and greets passengers with a name sign, provides extra help with completing all airport formalities and enables passengers to reach the gate of departure or arrivals terminal the fastest way possible.

  • What is included in VIP Airport Meet & Assist?

  • Upon departure through Mexico City MEX Airport, the assigned greeter will meet passengers curbside at the airport and will expedite their departure though a fast security line, assist with luggage and VIP lounge access if requested until the plane is ready to take off. Upon arrival at Mexico City MEX Airport the greeter will meet passengers at the airbridge and escort through fast track or private immigration processing, help to collect the luggage and escort through customs directly to a pre-arranged means of transportation.Upon connection/transit through Mexico City MEX Airport, the agent will meet passengers near the air-bridge, escort to and through immigration or any security checks to a baggage claim to collect and recheck luggage if needed, obtain new boarding passes and expedite the departure the fastest possible way. After that the passengers will be taken to an airline or member lounge, or directly to the flight’s boarding gate.

  • What is "Fast Track"?

  • Fast Track in Mexico City MEX Airport saves time and hassle and makes the passage through busy airports both fast and easy. Fast Track enables passengers to bypass lines in airports and be serviced on a priority basis.

  • Does VIP Meet & Greet include baggage porter, lounge access, golf cart buggy or airport transfer?

  • Kindly let us know at the time of booking if you require additional services as such. The availability depends on the airport, terminal, number of passengers and pieces of luggage. Please note, not all the airports may have airside porters, buggies or VIP lounges, please let us know if needed when booking the services. The private transportation to and from the airport is available upon request at selected airports.

  • How much does the VIP Meet & Greet cost?

  • These services are offered at various pricing points, depending on the airport, whether it is an arrival, departure, or transfer service, and whether the lounge is being used. Package rates are available for services required on both arrival and departure. Pricing is also dependent on the number of passengers. You can contact our Support Team via email, phone, social media platforms 24/7 at any time of your booking process.

  • What is the cancelation policy? How do I change or cancel my booking?

  • If you already have your booking confirmation please email us with the change request as soon as you can. We understand plans change, please cancel or modify your booking no less than 48 hours prior to a scheduled service to avoid a non refundable charge (please note that a 4% terminal fee will be applied).

    All the cancellations of VIP Tarmac services are non refundable. Some of the airports offer credit for future travels. Please contact us regarding the cancellation policy for Tarmac via email.

  • Do I need to tip a Universal SkyVIP representative?

  • Tipping is absolutely optional and not expected. Our agent’s main priority is to make sure all your travel needs are met and executed.

  • What happens if I am going to be late or early?

  • The assigned agent will monitor your arrival flight time and make all necessary changes to meet you on time. If you are running late to the airport for your departure flights, please let your assigned agent know immediately, so they can adjust the meeting time.

  • Are children permitted? Are there any discounts?

  • Absolutely, all children are welcome. Please contact us directly with the child's age and airport details, as rules and regulations differ from airport to airport according to authority regulations. If you are traveling with a big group or interested in roundtrip service, kindly let us know at the time of booking as a discount can be applied if applicable.

  • Do I need to tell you of every little change to my plans?

  • Please contact us in case of urgent changes, such as lead passenger name change, service date, flight or amount of passengers change. As well if you wish to include additional services such as porter, buggy, lounge access or cancel additional service.

  • Are there any other restrictions or rules that might apply?

  • Every airport has its own rules and regulations. You will be provided a detailed description about your requested type of service in your requested airport. Don’t hesitate to ask if any questions arise. Please note, there are still some local COVID-19 quarantine & health regulations and rules in force in some airports. The permission to enter a country or to board a flight is decided by local border control, the local health authorities, and/or the airline and may be beyond our control.