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The service was excellent. I was met immediately I disembarked from the plane at LHR, and at a time when LHR was recording 3 - 4 hour wait at Passport Control, traveling with a toddler would have been ... I do not regret using the Airport Assist service. it was a seamless passage for me and my family. The personnel was very polite, friendly and patient. Even when BA messed up by distributing passengers' luggage on 4 different carousels, he was very supportive. I would recommend this service to anyone. Thank you Universal Sky Services for a great experience.

I booked USVP's services for a client of mine's family last minute at Luton airport. They were travelling from Kiev and needed someone to help them with their paperwork through customs. Arranging the service was prompt and my client came back delighted with the quality of service that was offered. Thank you ever so much!

I had used their meet and Greet services at Heathrow Airport for my Daughter and found that they provided all the services as promised and the team was very professional and efficient. Would not hesitate to recommend them based on my experience .

Highly recommend this service.

It can't get better than this! The service is professional, fast and surreal! I barely spent any time waiting. This VIP service is over the top ! You wont be disappointed ! Right outside the aircraft you are escortes like royalty to your private car outside. Impeccable

I would like to thank Sky Service Team who met me yesterday at Cairo airport despite the fact that it was of a very short notice but they assigned 2 very professional ( Mohamed & Sameer ) they wer very professional and did a great job Once again I would like thank everyone in your team for a very professional services.

Fantastic service from Universal Sky Services! Very quick responses to any email enquiries, and a brilliant arrivals service at LHR on a busy Saturday evening last week. We were met by two representatives and whisked straight through Immigration to collect our bags. I’d estimate that we saved ourselves a 2 hour immigration queue, which is no fun when you’ve just got off a long flight with tired children. Even before Covid the queues at LHR were awful, I’ll definitely be using this service for all my trips going forward!

Excellent service, we are really very satisfied

It was a Sunday night and my passengers plans had changed whereby i had to connect her from JFK to SAV. She was 79 years old and had 2 suitcases, a stick, and had to get from Terminal 8 to Terminal 4. She contacted me from her flight seat to ask me to arrange a meet and assist. It was 12H35 in NYC and she was busy flying from DOH to JFK. She was due to arrive at JFK at 15H00 . Universal Sky Services were UNBELIEVABLE i established contact via email they answered immediately and it was so personalized. They helped me every step of the way. They sent me a picture of the person meeting my client. I paid and it was all done in less than an hour me in CPT and them in JFK. They were INCREDIBLE. I cannot thank everyone involved enough and will now going forward only ever make use of Universal Sky Services! Thank you so much for making it such a personalized and easy experience . Regards Julie Coetzer Xl Absolut Travel, Cape Town South Africa